When more than one thing quits
If the fridge, the microwave clock and the garage lights all went off together, the appliance is probably not the problem. Check the breaker panel and look at whether neighbors have power, then contact the electric utility named on your bill. The City of Leander sends power interruptions to Pedernales Electric Cooperative; Georgetown runs its own electric utility with its own outage line; and where Oncor delivers the power, outages are reported to Oncor even though a separate retail company sends the bill.
Checks that are safe for anyone
- Refrigerator or freezer: the temperature setting, doors closing fully, vents not blocked by food, and frost you can see.
- Washer: both water valves open, the drain hose not kinked, and the child lock or delay start turned off.
- Dryer: the lint screen, the door switch and whether the outside vent flap opens when the dryer runs.
- Dishwasher: the filter at the bottom of the tub, the rinse aid level and whether the sink drain is clear.
- Oven or range: the control lock is off, no delayed start is set, and each burner cap is seated.
What to leave alone
Do not open a microwave cabinet, touch a gas valve you do not understand, bypass a door or thermal switch, or pull a built-in appliance through standing water. Refrigerant circuits are for certified technicians only. If you smell gas, see sparks or smell burning, leave the checks and deal with the hazard first.
What to write down
The model and serial label, any error code exactly as shown, what cycle or setting was running, what still works, and whether water or frost is visible. A photo of the label is enough. Mention any warranty or protection plan too, because it can decide who should do the repair.